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Acme Fire Burnaby 604.437.8555 | Centurion Fire Kelowna 250.707.3534

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Careers

For 45 years Acme Fire has been protecting lives and properties – but that’s only half of what makes us so proud. We also provide a great place to work that brings together good people in a supportive and growth-focused environment.If you’re looking for a long-term career at a company that respects you not only as a professional, but also as a person, then we’d invite you to consider working with us.

WHY WORK AT ACME FIRE?

  • Growing company with a terrific reputation
  • Highly competitive compensation
  • Paid training and mentorship
  • Diverse and inclusive culture with a family feel
  • Many charitable and social activities
  • Company van and gas card for technicians
  • Great benefits, including paid MSP premiums

Current Openings

ASSISTANT FIRE ALARM TECHNICIAN – Kelowna

We are currently searching for an Assistant Fire Alarm Technician to add to our existing team at Centurion 2000 in Kelowna.

Key Responsibilities:

The Technician’s Assistant will be responsible for assisting the fire safety technicians in a number of different capacities while on-site at a customer site. This is an on-call position, however for the right candidates we are willing to create a career path towards a Technician position.

Duties may include, but are not limited to:

  • Retrieving parts and/or tools
  • Holding equipment or parts while the technician is servicing/repairing
  • Assisting with verification of alarm inspections
  • Assisting with clean up
  • Other related tasks as assigned.

Qualifications

  • Education: High school education
  • Excellent customer service skills.
  • Some mechanical aptitude.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.
  • Ability to lift 50 lbs.
  • Must have a license and a vehicle

Job Type: Full-time

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift

Work remotely:

  • No

SERVICE COORDINATOR – Burnaby

We are currently searching for a Service Coordinator to add to our existing team at Acme Fire Safety in Burnaby.

Key Responsibilities:

The Service Coordinator is responsible for setting appointments and inputting appointments into the technicians’ calendars. This includes scheduling for multi-technician jobs, mall jobs and customers that prefer set appointments. The coordinator is the key person who knows where technicians are at any given time, and is the only person who can edit technician calendars.

Duties may include, but are not limited to:

  • Phones and emails customers to set appointments for annual / semi-annual inspections, repair work and alarm/sprinkler service calls and to be scheduled within appropriate timelines
  • Inputs appointment information into Outlook calendars for the technician and will include: time, address, contact name, contact number and any other key information that would bevaluable for the technician.
  • Sets up third party vendors for appointments as needed.
  • Coordinates cross functional jobs onto all technician calendars involved in the job.
  • Puts work orders and all required information into the technicians’ “New Work” folder once job is scheduled.
  • Follows up with technicians regarding the next day scheduled work, especially with newly created/last minute appointments.
  • Follow up with technicians on a weekly basis on outstanding paper work
  • Linking completed work into data base in order to be billed out by the invoicing department
  • Logging deficiencies on central data base
  • Track customer complaints, lost customer and why on a central data base
  • Additional support duties as required.

Qualifications

  • Experience is preferred, but not required.
  • Industry knowledge is an asset
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Excellent time-management and organizational skills, and attention to detail.
  • Ability to work independently and as part of a team.
  • Good time management skills and ability to meet deadlines and deal with multiple concurrent tasks.

Job Type: Full-time

Additional pay:

  • Bonus pay
  • Overtime pay

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Tuition reimbursement
  • Vision care

Schedule:

  • 8 hour shift

FIRE SUPPRESSION TECHNICIAN’S ASSISTANT – Burnaby

We are currently searching for a Fire Suppression Technician’s Assistant to add to our existing team at Acme Fire Safety in Burnaby.

Key Responsibilities:

The Technician’s Assistant will be responsible for assisting the fire safety technicians in a number of different capacities while on-site at a customer site. This is a full-time position, and for the right candidates we are willing to create a career path towards a Technician position.

Duties may include, but are not limited to:

  • Retrieving parts and/or tools
  • Holding equipment or parts while the technician is servicing/repairing
  • Assisting with verification of alarm inspections
  • Assisting with clean up
  • Other related tasks as assigned.

Qualifications

  • · Education: High school education
  • Initiative to learn about Special Hazard Fire Suppression from their senior technicians in the field, and also from maintenance technicians in the shop
  • Mechanical thinking is a must for this position to understand how systems work, and also the ability to think creatively with how systems can be put together and work with third party devices
  • Electrical knowledge is an asset, but not necessary for this position
  • Basic understanding of pipe threading is an asset, but not necessary for this position
  • Excellent customer service skills.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.
  • Ability to lift 50 lbs.
  • Must have a license and a vehicleJob Type: Full-timeSalary: From $17.00 per hourAdditional pay:
    • Overtime pay

    Benefits:

    • Dental care
    • Disability insurance
    • Extended health care
    • Life insurance
    • Paid time off
    • Vision care

    Schedule:

    • 8 hour shift

    Work remotely:

    • No

SPRINKLER SERVICE/ INSPECTION TECHNICIAN – Kelowna

We are currently searching for a Sprinkler Technician to add to our existing team at Centurion 2000 in Kelowna.

Key Responsibilities:

This is a service job; you will be visiting more than one customer a day and performing a variety of sprinkler tasks, from fixing a leaky valve to conducting an annual inspection. This is a full-time position.

Duties may include, but are not limited to:

  • Sprinkler and backflow repairs
  • Sprinkler and backflow inspections
  • Service calls

Qualifications

Ideally you are a sprinklerfitter with your ASTT stamp…..however, if you don’t have your stamp, we will help you get it! The key traits we are looking for are:

  • Excellent communication skills
  • A team player attitude
  • Willingness to learn
  • A valid driver’s license

How to Apply

Please apply through this posting.

We look forward to hearing from you!

Job Type: Full-time

Job Type: Full-time

ALARM SERVICE/INSTALLATION TECHNICIAN – Kelowna

We are currently searching for a Alarm Service/Installation Technician to add to our existing team at Centurion 2000 in Kelowna.

Key Responsibilities:

The Technician performs all service and testing activities as assigned, and ensures that all service calls are completed according to the prescribed guidelines and processes. The Technician at times may need to assist on Installations. Additionally, the Technician is required to complete assigned paper work and billing materials within the allocated time.

Duties may include, but are not limited to:

  • Perform  installations and inspection activities on electrical fire alarm systems. 
  • Responsible for meeting customer expectations while performing quality inspections.
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operational/product manuals. 
  • Supervise and inspect the installation of equipment to meet customer specifications. 
  • Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems
  • Provide specific solutions and recommendations to customers on the most efficient and cost-effective methods to return equipment to working order.

Requirements and Skills

  • Technicians shall have experience as a Service Technician within the Fire Alarm industry
  • Technicians shall have ASTTBC Certification or comparable qualification
  • Knowledge of Notifier an asset
  • Ability to communicate in English both verbally and in writing
  • Ability to lift equipment and tools up to 40lbs and climb ladders and scaffolding
  • Possess a valid and clean motor vehicle license
  • Knowledge of Notifier systems is an asset
  • Excellent Customer Service 
  • Customer service focused with ability to adapt to changing customer needs
  • You have a desire to problem-solve and help the customer meet their needs.
  • You demonstrate a professional and pleasant attitude when faced with a frustrated customer 
  • Basic computer skills are a requirement
  • Manlift certification is an asset. 
  • Knowledge of older fire alarm panels/special hazard/releasing panels and systems is an asset but not required. 

Commitment to Quality

  • You demonstrate strong attention to detail about care about quality and aesthetics
  • Your work is conducted with care and attention (examples: work isn’t sloppy, work space is clean, parts not left behind). 
  • You demonstrate a desire to “get the job done right”, with no interest in taking shortcuts.
  • You demonstrate a commitment to their own safety as well as safety of the customer


Process-oriented

  • Have a methodology for how you conduct your work 
  • You are able to follow a methodology consistently


Time Management

  • You are organized and have can plan your day with efficiency 
  • You are able to stay focused and are not side tracked or easily distracted


If this sounds like you, then please apply by submitting your resume. 

A cover letter is not necessary, but in a few sentences in the body of your email, please tell is why you are the ideal candidate for this role!

Acme Fire has long tenured, happy and highly engaged employees whose number one reason for enjoying their work here is our tight-knit family atmosphere. But don’t just take our word for it – here’s what a few people had to say:

“I like being at Acme because of the work family we have. Managers are super understanding, and easy to talk to. Coworkers are all supportive and genuinely want to connect with you. Shortened answer: good people.”

“It’s run like a family business where your life matters as much as the work. I get to use my skills to help our customers and technicians deliver a great service to protect our customers’ lives and property.”

“It’s like a second home to me. The work environment is engaging, the personal relationships are long lasting, and the quality of work being done by the company is incredibly high.”

“You feel a part of a big family, where I can be myself and keep growing as a professional and individual.”

“Employees here are very much respected for their knowledge. Their input and is always welcomed and listened to.”